In our local supermarket I watched a woman who was in a hurry. She had a few items in her hands, and her whole manner radiated impatience - shifting her weight from foot to foot, casting sharp glances at the other checkout lines, shaking her head, mumbling in frustration, biting her lip, looking disgusted and annoyed. This shopper was a living example of the dictionary definition of impatience: "uneasy, intolerant and unwilling to be kept waiting." Sometimes, we are forced to wait, however, and for many of us waiting is almost intolerable. Few things annoy us more than traffic jams, bureaucratic red tape or when an important letter or decision does not arrive.
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