An Alternative: the Conflict Resolution Center - Michael A Snyder - October 1985

Michael A Snyder

How often have you taken your car in for repairs, paid the bill and then, a week later, found that the repairs either weren't made properly or weren't done at all? In anger, you call the place of repair and complain. The manager testily retorts: "If you don't like it, sue us!" Or perhaps you have a neighbor, once a good friend, but now sullen because you accused him of damaging your fence with his riding power mower. Both situations are fraught with tension and unhappiness . And both sides may suffer emotionally and financially for months, never actually resolving the problem. - Information Supplied By: Herbert W Armstrong Library