The captain approached the sergeant with some bad news. "Sergeant," he said, "we just got word that Johnson's grandmother died. You'd better go break: the news to him." The sergeant walked into the barracks, paused at the doorway and shouted, "Hey, Johnson, your grandmother died." The captain was horrified. "Sergeant, that's no way to tell a man that his grandmother has died. Look how you've shocked him. You have to use tact in a situation like this. I think we'd better send you to Tact and Diplomacy School." So the sergeant spent six months studying at Tact and Diplomacy School. On the day he returned, the captain approached him....
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Just one more thing: The Tongue of the Wise
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