As we reported several weeks ago, new technology now makes it possible to transfer incoming WATS calls directly into members' homes. This pilot program has been quite successful and is proving to be of particular help during the summer, when many student operators are away from Pasadena.
"In-home" operators have been carefully selected from local churches in Southern California. In most cases they have already had considerable training and experience in taking calls here on campus. In addition, an intensive training program has been instituted, including several classes conducted by our WATS supervisors. These training sessions are held right in members' homes and include an in-depth slide presentation, audio cassettes and reference notebooks. Our own staff demonstrates how to take literature requests by answering actual calls.
Thus far, 4,300 calls have been taken by 130 operators. Those asked to serve are excited about this unique opportunity. As the response to the telecast continues to increase, the in-home operator program may be expanded to Church areas across the country.
Updated Index of Church Literature
The latest Literature Index, in two parts, is included with this PASTOR GENERAL'S REPORT. It lists all currently available books, booklets and reprint articles by literature code and subject. Please take the time to become familiar with this index and discard any previous ones you have in your possession. Some publications on older lists are now out of print.
This index is for your personal use. Please do not post, duplicate or lend it to others. We always try to fill any reasonable requests for our publications, but when long lists of literature are requested, postage and processing costs increase considerably. Moreover, Mr. Armstrong has always felt that people should receive only a limited number of publications per request so they can properly study and absorb the information given.
Changes in this list will be regularly announced in the PASTOR GENERAL'S REPORT. We will be sending a revised Literature Index to all ministers once a year. Thanks for your help.
On the Lighter Side
Of the thousands of letters and calls generated by "The WORLD TOMORROW" program, some are very amusing and humorous. Following is a collection of our most recent colorful comments we thought you'd find enjoyable:
I bought my husband a new TV for the bedroom just so I could watch Mr. Armstrong on Sunday nights! (But don't tell my husband. He thinks I bought the TV just for him!) Mrs. J.B. (Sherman Oaks, CA)
I try to listen to the program every week even though my church doesn't allow me to. E.L. (Brooklyn, NY)
I remember arguing with my husband one night. Mr. Armstrong came on the air, and we both quit arguing and started listening. It stopped our arguing. Mr. Armstrong doesn't yell and scream. Instead, he speaks plainly and is very understandable. I.D. (Bronx, NY)
He is very, very interesting. He lifts me so much more than my minister does. My minister ought to listen to Mr. Armstrong to learn how to become interesting. A.P. (Cleveland, OH)
I'm getting ready to go to church, and I keep the broadcast blasting so I can hear it in the next room. S.I. (Statesville, NC)
I'd like to know more about your church before I sign up. I heard Mr. Armstrong today. Do you believe in the New Testament? You're not Jewish? You're not Jehovah's Witnesses, are you? OK — send me the literature. Mrs. M.G. (Central Point, OR)
I would like to say it's quite a relief not to hear someone cry, beg and plead for the bucks so they can continue on (crying, begging and pleading) next week. I'm also amazed that a person can say more in about 25 minutes than all others combined in a day. F.V. (Dallas, TX)
One Sunday I turned your program on and really got quite a blessing from it. You didn't ask me to join your one-hundred-a-month club. You didn't say if you didn't receive one million dollars you would have to leave the air. Thank God for you, and I wish there were more like you. A.B. (Luther, MI)
I usually don't view the Sunday "video of the gods."... I had just heard a preacher's pitch on saving the world (via the inspired viewer's $200 cash). Anyway, your broadcast followed. I like you. You're good. D.S. (Grand Haven, MI)
Since our grandchildren outgrew Captain Kangaroo, we have never bothered to even turn on our TV on a Saturday morning until I pressed the remote control by chance this morning at channel 5- then kept glued to it until the end of your program. L.F. (Bronxville, NY)